Shipping policy
Last updated: January 14, 2026
At Himalaya Fuel, we aim to provide reliable, transparent, and timely shipping so you can shop with confidence. Please review our Shipping Policy below for important information about order processing, delivery times, and shipping responsibilities.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.
If we experience a high volume of orders or unforeseen delays, processing times may be extended. In such cases, we will notify you via email.
Shipping Rates & Delivery Estimates
Shipping charges and estimated delivery times are calculated and displayed at checkout.
Delivery times are estimates only and may vary based on:
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Destination
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Shipping carrier
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Customs clearance (for international orders)
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External factors beyond our control
Himalaya Fuel is not responsible for shipping delays caused by carriers, customs authorities, weather conditions, or other unforeseen circumstances.
Domestic Shipping (Canada)
We ship orders within Canada using trusted shipping carriers.
Typical delivery time after dispatch:
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3–7 business days, depending on location
International Shipping
We offer international shipping to select countries.
Please note:
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International delivery times vary by destination
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Customs duties, taxes, and import fees may apply
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These fees are not included in product or shipping prices and are the responsibility of the customer
Customs policies differ by country, and we recommend contacting your local customs office for more information.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Please allow up to 48 hours for tracking details to update.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that shipping information is accurate at checkout.
If an incorrect or incomplete address is provided:
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We are not responsible for lost or delayed shipments
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Additional shipping charges may apply for reshipment
Lost or Stolen Packages
Himalaya Fuel is not responsible for packages marked as “delivered” by the carrier but not received.
If your package is lost or stolen:
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Please contact the carrier directly with your tracking number
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If additional assistance is needed, contact us and we’ll do our best to help
Damaged Packages
If your order arrives damaged:
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Contact us immediately at himalayafuel@gmail.com
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Provide photos of the damaged item and packaging
We will review the issue and arrange a replacement or refund where applicable.
Return Shipping
For information about return shipping eligibility and costs, please refer to our Return & Refund Policy.
Shipping Restrictions
We do not ship to P.O. boxes or restricted locations where prohibited by law.
We reserve the right to cancel or modify shipping options at our discretion.
Contact Us
If you have questions about shipping or delivery, please contact us: